Year 1 - 20
Bakery Associate @ Wesco 20
I have had the same position here at Store 20 for over 19 years, and I am really happy about that. I get so many opportunities to make positive impacts on people’s lives and I love it. I remember a time that I heard a little girl crying out in the store, so I went out to see what was up. She was really sad that there weren’t any donuts with sprinkles left in the case. So I took a donut in the back, added a little frosting and some sprinkles, and took it out to her. She was so happy that it made my heart feel good. I get to do things like that.
Another time, we were out of Long Johns and a customer was pretty upset about it. I offered to take a chocolate frosted ring and filled the center with Bavarian cream. It wasn’t exactly what she came in for, but she was happy with my effort and had a better day because of it. Just because I am not working a register, doesn’t mean that I can’t have an impact on customer service!
I also get to be pretty creative with the product that I produce. Once I cut some glazed rings in half, lengthwise and spread Holland crème on the inside, creating a very sweet sandwich style donut. I like to go to other bakeries and get some inspiration to bring back to our store.
I worked alone in the kitchen for a lot of years and that was fine. But then we opened a cold deli at my store and another person started to work in the kitchen the same time I did. I built some very solid relationships with co-workers that I still have today.
So while I haven’t had a lot of different positions in the company, I am pleased with what I have done within this position. I like what I do so much, I‘ve had the opportunity to become really good at it and I expect that I will do this job until I retire!
